Houston, the laptop has landed

As can be noted by the title, my Laptop is now safely at home again, which is the good news.

The bad news is:

1. I had to ring them today to find out the status, only to find out that it was "ready since last week"
2. When i went to collect it, I was told I had to paid the unpaid invoice - Which should've been paid by the Underwriters. In the end, after I had to stand there and phone the underwriters, It came down to it was a stuff up by Highpoint, who had not invoiced the underwriters to pay. All they had sent was the quote, which was approved, but no formal invoice.
3. The above took me 45 minutes! Too damn long. Atleast I made them use their own phone and call me a cab. It's their fault.

Good news:

1. Laptop is back
2. Battery has been replaced (tho I haven't powered on to check this yet)
3. the fan and screen replaced.

If everything works fine, hopefully this is the last you hear from me on this topic :)